Returns & Exchanges
30 DAYS TO DECIDE
We're confident that our products work. So if, for any reason, you are unsatisfied with your purchase, you may return your items within 30 days from receipt of the original order.
Contact us at firstname.lastname@example.org to start a return. We'll email a return label to you right away and the cost of the label will be automatically deducted from your refund amount. Using the label we supply will be the most economical option for you as we get a commercial discount on our labels - which is cheaper than if you were to ship the return back to us yourself (yes, we're looking out for you). Refunds/exchanges will be processed once we receive your items and will be issued in original form of payment.
Exchanges are free. Contact us at email@example.com to receive a return label at no charge. We will send the desired exchange item out to you right away. However, if we do not receive your return items within 14 days of the exchange request date, you will be charged for the full amount. Items must be in new condition and in original packaging to be eligible.